Author Topic: Neongeo "stops" un-expectedly  (Read 705 times)

The Conman

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Neongeo "stops" un-expectedly
« on: March 15, 2012, 12:10:21 AM »
My Verizon Droid Bionic received the OTA update last month and ever since then everytime I exit out of Neongeo I get this message:

"The application Neongeo (process com.neongeo.app) has stopped unexpectedly.  Please try again.

Force Close or Report are the two options.

I wasn't sure the nature of the issue.  Just figured the OS broke something with the app and that the newest update of Neongeo would take care of it and didn't think much about it.  Installed the latest update at the end of February and it's still "stopping unexpectedly".

Would un-installing the app and re-installing take care of it?

Ideas?


team@

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Re: Neongeo "stops" un-expectedly
« Reply #1 on: March 15, 2012, 12:25:05 AM »
Welll, it does not hurt trying.  ;D.

Uninstall and install anew should mean a fresh start..
:-)
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TheBlizzles

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Re: Neongeo "stops" un-expectedly
« Reply #2 on: March 15, 2012, 12:49:25 AM »
I too would suggest giving a re-install a try and reporting back.

FYI, reporting these FC issues can help Mikko ID what is happening so please report them.

Note that if you have a lot of caches and offline maps, there are ways to preserve that data before you do an un- and re-install ... if you have OTA limits, etc.
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The Conman

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Re: Neongeo "stops" un-expectedly
« Reply #3 on: March 15, 2012, 01:40:31 AM »
I too would suggest giving a re-install a try and reporting back.

FYI, reporting these FC issues can help Mikko ID what is happening so please report them.

Note that if you have a lot of caches and offline maps, there are ways to preserve that data before you do an un- and re-install ... if you have OTA limits, etc.

I have selected the 'Report' option several times with that exact same thought in my mind.  If I can help I am more than willing to do so.

What do I need to do to preserve the offline maps?  Can I backup my preferences and then restore them?

TheBlizzles

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Re: Neongeo "stops" un-expectedly
« Reply #4 on: March 15, 2012, 04:40:55 AM »
I have no idea, I just know it is possible :))

Hopefully someone else will come along and explain it or point to the relevant thread.

Basically you have to copy the contents out of a folder before you uninstall and copy them back in after the reinstall.
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GS64

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Re: Neongeo "stops" un-expectedly
« Reply #5 on: March 15, 2012, 09:39:59 AM »
I too would suggest giving a re-install a try and reporting back.

FYI, reporting these FC issues can help Mikko ID what is happening so please report them.

Note that if you have a lot of caches and offline maps, there are ways to preserve that data before you do an un- and re-install ... if you have OTA limits, etc.

I have selected the 'Report' option several times with that exact same thought in my mind.  If I can help I am more than willing to do so.

What do I need to do to preserve the offline maps?  Can I backup my preferences and then restore them?
I would recommend a app called File Expert. In this program, go into My Files: /mnt/sdcard/android/data/com.neongeo.app and here you should see 3 maps. Copy those maps to another place.
In File Expert, you can connect to a file share, on you network, fx your computer, and then copy your backup to this place.

To copy to your computer, you have to make a map and share it for the network. Then go in to File Experts menu, and chose Network - Windows/Samba sharing - Search Existing Servers, and choose your computer and it's mapshare and choose paste.

Then your settings, and your ofline maps, should be preserved :)
« Last Edit: March 15, 2012, 10:27:38 AM by GS64 »
Using SE Xperia Mini with Android ICS 4.0.4.

Sky King 36

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Re: Neongeo "stops" un-expectedly
« Reply #6 on: March 15, 2012, 03:11:53 PM »
What do I need to do to preserve the offline maps?  Can I backup my preferences and then restore them?
This is indeed an issue, in that even if you are using a backup tool like titanium, it has not protected me in the event of an uninstall/reinstall.

So the question is also, how much customization have you done?  For instance, I had many custom map servers edited into NG, so saving my mapservers.txt file would have saved me a ton of work.  When you uninstall, the com.neongeo.apps folder is deleted in its entirety so any offline maps, offline data bases, they're all going to go.  I have not tried this, but, I wonder what happens if you just rename that whole folder com.neongeo.save, uninstal, reinstall, and then copy all the files you want to retain out of that folder into the live one.  I may try this today to see what I get.

BTW, I have been using SAMBA (https://play.google.com/store/apps/details?id=com.funkyfresh.samba) to move files on and off of my android, and backup files.  It lets the android become an SMB file server so that from your PC or mac you can just open it like any file server and navigate to your NG folders.  Saves me a LOT of time compared to a USB connection.  If I need to move a quick file over I often just use dropbox, but if it is a bigger file or multiple files I almost always launch SAMBA and it works flawlessly.
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Jakob8h

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Re: Neongeo "stops" un-expectedly
« Reply #7 on: March 17, 2012, 09:09:25 AM »
Hi,
I get exactly the same problem on Samsung s2 running Android 4.0.3. I also reported it several times. I do expect a new update. Not happy since I was to use it fora caching trip today...

Jakob8h

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Re: Neongeo "stops" un-expectedly
« Reply #8 on: March 17, 2012, 09:36:35 AM »
managed to get it working.
In the settings on ICS I found the setting to force apps to use the GPU for rendering. I turned it off and it started working for me.

At the bottom of settings there are the Developer options, Force GPU rendering had to be disabled to get it running.
Regards
/Jakob

Neongeo

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Re: Neongeo "stops" un-expectedly
« Reply #9 on: March 17, 2012, 11:04:26 AM »
This is now fixed in 1.154